Letter to families - Dixons Mannigham Primary

Dear families

We want to make you aware that Dixons has been subject to a cyber incident which has caused some disruption across our trust. We now know that, because of this incident, there has been a breach of some school information from Dixons Manningham. At this point, we don’t know the extent of this information, but we wanted to make you aware as soon as possible as it is likely that this includes some student data.

We have taken immediate steps to mitigate risks. This has included contacting the police and the Information Commissioner’s Officer, and we are working with a team of cyber security specialists to minimise the extent of data loss. As a result of this incident, we are experiencing an internet outage. We want to reassure you that we expect lessons to continue as normal and that colleagues are working incredibly hard to ensure your child’s learning will not be impacted.

Unfortunately, this type of incident is becoming more prevalent, and even organisations with the most robust technology have fallen victim to them. We have acted swiftly to mitigate as much risk as possible and will continue to prioritise getting our systems up and running.

If you have any questions or concerns, we will be holding a drop in at the school tomorrow (Thursday 15 December) at 3pm.

We are so sorry for any concern caused. Please know that we are working tirelessly to resolve the issues and ensure the safety of our systems moving forward.

Thank you for patience and ongoing support; together we hope to ensure that the end of term is positive for all students.

Luke Sparkes
Chief Executive