- Home
- > Dixons Digital FAQs
Dixons Digital FAQs
Launching on 6 May 2025, Dixons Digital is our new, interactive, and user-friendly intranet platform designed to enhance information sharing, collaboration, and engagement across our trust. It serves as a single content repository, ensuring that all staff have easy access to the resources and updates they need without navigating multiple platforms. Read our FAQs below:
What is Dixons Digital?
- Dixons Digital is our new intranet platform designed to improve internal communication, information sharing, and collaboration across our trust.
Why are we introducing a new intranet?
We have listened to your feedback around how difficult it is to find the right sources of information, collaborate with ease, and receive communications that are relevant.
Dixons Digital will alleviate these challenges and provide a single source of truth, user friendly platform.
Who can access Dixons Digital?
All trust staff.
How do I access Dixons Digital?
Via the shard cog in the left-hand corner of Teams or by opening up your browser (Dixons Digital will load as the homepage for all academy / office and site staff Those working at home will need to go on site for this change to be implemented).
What kind of information will be available on Dixons Digital and when?
From May 6, you will be able to access:
information about all business services functions
business services WTDs
all trust policies
some educational resources including instruction and routines
access to work apps
trust wide announcements and news
feedback forms
updates and latest news from OpenSource
basic academy level information
people directory
information and resources from our Centre for Growth
From September 2025, you will be able to access:
further academy level information, documentation and resources
further educational resources
developed content from our Centre for Growth
social and engagement tools
Will this affect the way I work?
All resources that you need for work should be available in one place, making it easier for you to get what you need to support your role.
Will training be provided?
- Yes. We will run a number of sessions, which will also be recorded. We will also be visiting all academies over the next few weeks to provide an in-person walk-through.
- There will be short training WTDs and tours on the site when it is launched.
- We think the site is fairly intuitive, but we will have an easy way for you to ask any questions or provide feedback.
When will Dixons Digital launch?
6 May for phase one, which will include all elements listed above.
Phase two will launch in September 2025.
What if I have further questions?
If you have any questions before 6 May, please submit them to the communications team via the current SharePoint here.
After 6 May, please use TOPdesk to submit an enquiry to the communications team or submit a query via the button on the Dixons Digital homepage.
Do I need to do anything?
No. We will be sharing further and regular communications up to launch day (and beyond).
What will happen on 6 May?
Dixons Digital will be added as the homepage of your Microsoft Edge browser automatically if you are on site, so you will have access to it as soon as you click into your browser. Those working at home will need to go on site for this change to be implemented.
You will also be able to access it by clicking the Dixons logo on the top left of your Teams.